Privacy Policy

1. Introduction

Pathfinder SaaS Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our career framework platform.

By using Pathfinder, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account information: email address, name, company name
• Profile information: job title, department, organisation details
• Content you create: career frameworks, roles, competencies
• Payment information: processed securely by our payment provider
• Communications: support requests, feedback, enquiries

2.2 Information Collected Automatically

• Usage data: pages viewed, features used, time spent
• Device information: browser type, operating system, IP address
• Cookies and similar technologies (see Section 6)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information and updates
• Respond to your comments, questions, and support requests
• Analyse usage patterns to improve user experience
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third parties who help us operate our platform (hosting, payment processing, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection

6. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences
• Understand how you use our platform
• Improve our services

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@pathfinder.com.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

Pathfinder is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of Pathfinder after changes constitutes acceptance of the updated policy.